Tag: blind

Parting is such sweet sorrow; my final Dog Blog

Hi Friends and goodbye

Arrow lying on her back — I’m kicking back!

By the time you read this I’ll be living in Brisbane. The boss is taking me up there so this is my last chance to get on his computer and write.

He doesn’t think I know. It’s amazing how humans under-rate our sense about these things. If I hadn’t understood him talking to other people about it, I would have picked it up from the extra cuddles and pats he has been giving me for the past few months since the decision was made. I can read him like a book.

I’m sad about going

I really enjoy working as a guide dog. I love working with the boss. I get to be a superior dog, going to lots of places where other dogs are just not allowed to go. I get to travel to new places all around Australia. And most importantly I get to meet all of you, and give you a quick sniff (and even the occasional lick when the boss is not paying attention).

Arrow's taxi to the airport — Only the best taxi to the airport

But I am finding it tougher these days. I’m 10.5 years old now, that’s 75 in human years. The arthritis is painful when I’m in cold places, and my wheat allergy means that my ears are sore much of the time. I think I should take it a little bit easier.

Where I’m going will be great. It’s Brisbane so it’s warm. I will be with people who I have visited for Christmas for the last five or six years. There are two other dogs there who I really like. And humans who visit call it dog heaven — it’s a totally dog-friendly house, we get to go for walks every day, and it’s close to parks and the beach.

I visited there with Maureen and the boss last year, and really enjoyed the weekend. I’m going to be pretty happy there, and I’m sure that the boss will come to visit me regularly.

I’ve met the dog whose taking over my job

I tried to pass on some of the things I have learned. But she’s a typical teenager, and it seemed to me that much of it went over her puppy head. We’ll see how much she took in during the years to come, I guess.

She’s a golden Labrador, and she has been training with the boss for about four weeks. It’s hard work for both of them at present, but in time I think she’ll be almost as good a guide dog as I have been.

I don’t think her writing skills will match mine, but you wouldn’t be surprised by that. I did explain to her how she could access the boss’s computer at night when he wasn’t paying attention, but she just looked at me dismissively. She told me that computers were very “old school” and all the hip pooches are using “smart” devices. She tells me not to bother myself about techno stuff; she’s cool with all of that. We’ll see.

Think of me kicking back in Brissie

Arrow the guide dog get some well-earned rest on a bed wrapped in Rachel's baby blanket — Here I am in Brisbane. My bed is made with Rachel’s old baby blanket

I’m sorry I won’t see you at the book launches. But just remember that he didn’t write it all — you have my permission to quietly remind him of that if he gets above himself.

So, to quote the great dog of the universe: “May the sun shine warmly where you lie, may the breeze bring you pleasant smells, and may you catch all those rabbits that you chase in your dreams.”

Arrow, the retiring guide dog

P.S. You are seeing some of my pictures from Facebook. I will try and update my old mate Jordie’s FB page (she was MY predecessor, may she rest in peace), so you can see what I’m up to.

Image credit: Top and centre, Tracey Markos. Bottom: Julie Tait. Featured image: Kim Welinski.

You Start Monday

For anyone who is unemployed, the words “You start on Monday” are very powerful. For someone like me, who is blind or vision impaired, these words have an even greater significance.

I walked out of Sydney University and the College Of Law with a glint of triumph in my eye. I had the qualifications required to do what I had wanted to do since I was fourteen – be a lawyer.

I spent the next twelve months at about thirty interviews for jobs I did not get. This was because employers did not believe that a blind person could operate as a lawyer, no matter how much I told them that I could. I never heard those words I longed for.

These misconceptions or myths among employers are still very common. Research indicates that we are four times as likely to be unemployed as a person who can see.

I finally took a job as a clerical assistant, the lowest level in the NSW public service. Part of my work involved answering the phone, and telling people the winning lotto numbers.

You really need a law degree for that! I was made redundant by an answering machine.

Today is International White Cane Day, a day to celebrate the independence of people who are blind or vision impaired.

One of the ways in which that independence is achieved and maintained is having a job. But with one-third to half of us out of work, that independence is harder to maintain.

Let’s bust some of those employer myths.

We can access the majority of documents and programs used in a workplace, including emails. We use software which reads content on a computer screen out loud, magnification software that enlarges text on the screen, or a braille display. The government’s Australian Employment Assistance fund pays for such technology.

While technology gives us the independence to read and write, training with a provider like Guide Dogs gives us the skills to find our way around a workplace safely on our own. Such training also allows us to travel safely to and from work.

Employers have a duty of care to all employees to make the workplace safe. Simple things like ensuring hallways and pathways are obstacle free creates a safer workplace for all employees, including us.

We stay in jobs longer, take less sick leave, and make fewer workers compensation claims. Guide Dogs provides free work place appraisals to help employers to identify and provide solutions to potential risks and hazards.

We are very independent. Although we don’t drive, we use mobility aids like long canes or Guide Dogs.

We catch public transport, taxis (which are often subsidised), or travel by foot using a talking GPS.

You may not be sure that we can do the job. Talk to us about any concerns you may have. We can work together to find solutions.

Your attitude is the key. I finally found someone who gave me a chance to be a lawyer, and it changed my life.

Graeme Innes is the spokesperson for Guide Dog NSW ACT’s “have cane am able to work” campaign being launched today, International White Cane day. He is Australia’s former Disability Discrimination Commissioner, and the Chair of the Attitude Australia Foundation.

(This article was originally published in the Australian Financial review).

[tags unemployed, blind, blind or vision impaired, sydney university, college of law, lawyer, employer, employers, guide dogs, guide dogs nsw, nsw public service, lotto, answering machine, international white cane day, white cane, bust some myths, myths, software, braille disclay, employment assistance fund, training, trainer, travel, duty of care, work place appraisals, sick leave, workers compensation, public transport, taxis, gps]

Ending the Blind Curfew

Last week Brisbane City Council advised that all audible traffic signals would operate 24 hours a day seven days a week, ending the curfew for people who are blind or have low vision in Brisbane which has applied for more than fifteen years. Previously, many signals were turned off at 9:30 at night, and back on at 6:30 in the morning.

I concgratulate Brisbane City Council for this decision. It is a triumph of committed people over bad policy.

I visited Brisbane to attend a conference several months ago. I was planning where I should have dinner, and someone commented that I would need to start dinner early, as I would have to be home by 9:30 at night. Being unused to having a curfew, I questioned this. It’s because the audible traffic signals are turned off at that time, I was told. I could not believe it!

As it happened, I was unusually well behaved at dinner that night, and I was home before 9:30. But the next morning I took my guide dog out for an early walk- prior to 6 AM. And as advised, there were no audible traffic signals to let me know when I could cross the road. I was a prisoner of the Brisbane City Council policy.

I did some research, and found that this policy had been in place for more than fifteen years. This was due to a councillor who had once been kept awake by similar signals in New Zealand. I knew, however, that the volume of such signals was controlled by a monitoring microphone, so that when traffic and other noise was quiet, as it often is in the middle of the night, the signals are quiet as well. So this equipment had not been working in New Zealand all of those years ago, or he had only had a small travel budget, and managed it by sleeping on the footpath next to the light pole.

I was so outraged that people who were blind or had low vision in Brisbane could be so disadvantaged by the ill-informed whim of a policy maker with insomnia that I talked to a journalist about it. She thought it would make an excellent story, and the rest – as they say – is history.

The media ran with the story, and I did interviews across the country. The policy was made to look silly, and – after further consultation by council with relevant disability organisations- it was changed.

This story made me think about the language I had used. What seemed to concern council most was that I had referred to the policy as a “blind curfew”. I did so because that is how I had regarded it. But the reaction this received demonstrated the importance of the language which we use.

The Convention on the Rights of People with Disabilities seeks to shift the mind-set about us from objects of pity to subjects with rights, and from our disability being the barrier to the environment in which we live being the barrier. Thus, it was not that I could not see which prevented me from crossing the road, it was that there was no audible traffic signal to give me the same information which people who see received.

I was once counselled by a colleague for whom I have great respect not to refer to the policy – applied by most airlines in Australia – of only carrying two passengers who use wheelchairs as “wheelchair apartheid”. She was shocked by the use of apartheid in that way, because of its origin. Apartheid is the system of segregation or discrimination on grounds of race in force in South Africa from 1948-ia. It comes from the Afrikaans, and literally means separateness.

I thought very carefully about this advice, because I valued my colleague’s judgement highly. But I decided to continue to use the expression, because treating people with disabilities separately and differently is exactly what the “two wheelchair” policy does. This process confirmed the importance of describing such policies by their impact, and effectively “calling out” the policy-makers for what they had done to people with disabilities.

Perhaps it was the use of the term “blind curfew” which swayed the policy-makers, or caught their attention. I don’t know. But there is no doubt that good advocacy, and implementation of the disability convention, requires clarity on the barriers in our environment, and their effect.

What do you think? Should we describe such policies in this emotive way? Should we call a spade a spade?

Drunk in charge of a dog

Much time in our community, and our legal system, is focussed on punishing people who travel whilst intoxicated. The majority of them drive cars, although the Australian Road Rules do make it an offense to be drunk in charge of a wheelchair. In times gone by – and perhaps as a rarity even in the present day – people have been caught drunk in charge of a horse or camel. But I wonder if anyone has been charged with being drunk in charge of a dog, particularly a guide dog.

Come back with me to New York in August of 2006. It was a warm Friday evening, and the United Nations Ad Hoc Working Group On A Comprehensive And Integral International Convention On The Protection And Promotion Of The Rights And Dignity Of Persons With Disabilities (You’ve gotta love the UN- why use three words when you could use twenty-seven) had just agreed on the draft text of the Disability Convention.

The excitement was palpable, and as one friend put it- “I was so full of emotion that some of it leaked out and ran down my cheek.” Cheering, applause, hand-shakes, kisses and hugs were in evidence throughout the room.

It will surprise no-one that festivities moved from the somewhat staid surroundings of the UN building to a range of hotels near by. The Australian watering-hole of choice for the occasion was the Wheel-tapper inn, an irish pub on 44th street. So my guide dog Jordie and I joined the happy throng there.

Backs were slapped, rounds were bought and consumed, and the revelry continued. At one point I was called outside to do an ABC radio interview about the Convention, and when asked whether I was pleased with the result I replied that I was elated, adding an adjectival expletive which rhymes with trucking. The considerate ABC journalist, to whom I have given a number of “exclusives” since, suggested that I might wish to repeat my answer, and the first version hit whatever is the equivalent of the cutting room floor in the digital world in which we live. I have since instituted my “two drinks no interviews” policy.

I was booked on an early flight home the next day, so at about nine PM Jordie and I prudently returned to our hotel to pack. This task was completed before ten, but the beer-fuelled adrenalin was still pumping through my veins, so I – perhaps less prudently – returned to the Wheel-tapper to find the celebrations still in full swing. Thinking that I had a long plane flight during which I could sleep, and knowing we had successfully come to the end of five years of hard work, I enthusiastically re-joined the party.

My early days as a cricketer taught me that “what goes on tour stays on tour”, so I will not provide further details of Australian delegation “irish pub” activities. It is rumoured that I enthusiastically delivered a post-witching hour version of the well-known Australian ballad “The man from Ironbark” to the whole bar – complete with translations of Australian idioms – but I’m sure that this can’t be true. I’ve never been known to do that in the past! It is also rumoured that I was drinking toasts with Sambuca, but that’s never been known to happen before either!

My watch must have malfunctioned during the celebrations, because the time it showed when I decided to return to my hotel had little connection with my reality. Still, I felt fine, and was confident of a few hours sleep before my airport departure.

However, when I walked out of the irish pub smog, and into the New York night air, things did not seem quite as clear. Some how I had completely forgotten the location of the hotel in which I had been living for the two weeks of the drafting session. So I did the only thing possible- leaned down, patted my guide dog on the head, and said “Take me home Jordie.”

Three street blocks and two avenue blocks later, we walked confidently into the hotel foyer, where I promptly knelt and gave Jordie a big hug. She gave me a happy lick in response, appreciating praise for a job well done. My “drunk in charge of a dog” experience had escaped the notice of the watchful New York constabulary.

Has your guide dog ever performed a similar feat of navigation, particularly after breathing irish pub fumes for a number of hours? Please let me know.

Graeme Innes loves a party, has a taste for Sambuca, and recites Australian poetry at the drop of a hat. That explains it- someone’s cap must have fallen off during the celebrations.

This article was first published on the Hoopla.

Take The Lead

Today is International Guide Dog day. This blog contains the speech I made to launch the Guide Dogs Australia “Take The Lead” campaign.

Picture the scene. I’m walking down Sydney’s George Street towards the Wynyard ramp with my Guide Dog Arrow. It’s the way I walk to catch the train most days. It’s a busy, crowded footpath, with pedestrians going both ways, and usually not walking to the left. It’s a noisy street – buses cars and motor bikes, music from shops, people yelling to be heard above the noise. Arrow and I are both concentrating hard to find our way through.

Just at the top of the Wynyard ramp someone – I’m guessing a homeless person or a busker – is sitting on the footpath. Sitting with them is their little pet dog. The first thing I know about the dog is when it jumps up, barks, and tries to attack Arrow for being in its space. Arrow is spooked, and jumps sideways. I’m scared silly and run into a few pedestrians. Footpath chaos ensues.

After the melee is sorted out, I talk to the dog owner, and explain what has occurred. He gets it straight away, and decides to “take the lead”.

He and his little dog are still there every day, but because he is taking the lead, Arrow and I can now walk past in safety. I usually wave as I go by- I’m not sure that Arrow is prepared to be quite that friendly.

This story – which happened three or four weeks ago – encapsulates the purpose of this campaign. In my story the little dog did not bite Arrow, and I was not crossing the road when the attack occurred. But the consequences of either of those things occurring are clear.

Guide Dogs Australia has today released alarming new research from a survey of 220 Guide Dog handlers across Australia. It reveals that 3 Guide Dogs a month were attacked by a pet dog while working during the past year.

1 in 4 Guide Dogs attacked sustained injuries, with two Guide Dogs retired as a result of the trauma. Off-lead pet dogs were the cause of most attacks.

There’s no doubt Australia is a nation of dog lovers, with 4.2 million pet dogs across the country. This also means 4.2 million potential safety hazards for Guide Dogs. That’s why I’m encouraging dog owners to take the lead to help create a safe community for everyone, especially Guide Dogs and their handlers.

A common inhibitor to my independence, and to me doing my job, is other dogs distracting Arrow from her job. This can make her anxious and put me at risk. Distraction is unexpected and it happens so fast. I can’t see the other dog, so I don’t know what we are dealing with and I can become scared for myself and Arrow. This is particularly true if I’m about to cross the road.

I’ve been in my role as a Commissioner at the Australian Human Rights Commission for more than eight years. In fact, my appointment ends in July. In that time, I have had the privilege of taking the lead in advocating for same sex equality, removal of discrimination against people on the grounds of their race, the disadvantage experienced by people seeking asylum, and a fairer go for people with disabilities. Now I’m asking all Australians to take the lead so that I, and other Guide Dog handlers, and our Guide Dogs can do our jobs without distraction.

I’m proud to launch this campaign.

Things That Make You Go Hmmm

It was a hot sticky day in Sydney as I walked along the leafy suburban street with my first guide dog Jordie. I was wearing shorts and t-shirt, so put my phone and keys in the little backpack she wears – it’s usually filled with plastic bags for when I go on poop patrol.

As I walked past an outdoor cafe my phone rang.
“Hey Jordie,” I said “your phone’s ringing,” as I stopped to unzip the backpack and take the call.

I laughed out loud when I heard one of the latte sippers say to another – “oh look, that guide dog has its own mobile phone.”

Guide dogs often draw attention to the user. This can sometimes be positive – they are an excellent “chick magnet” – but sometimes the attention is not preferred. And sometimes the questions asked range from funny to bizarre.

Here are some I have experienced. I’d love to hear your stories as a build-up to International Guide Dog Day on 30 April.

1.
As I arrive (usually from a female) “Awww, isn’t he cute!”
My response, “Thanks, and the dog’s not bad looking either.”

2.
As I get off the train, from an amazed schoolboy: “Wow, how does the dog know which station to get off?” My reply “She listens to the announcements, just like I do.”

3.
Question to me “Is this the first time you have been here. How did the dog know the way?” My reply: “I let her borrow my GPS.”

4.
I walk into the supermarket, and ask for some assistance to locate the items I need. Response “But can’t the dog find them for you?”

5.
As I get into a taxi: “Does your dog bite?”
My response: “Only when she’s hungry. That reminds me, I haven’t fed her today.”

All of these stories are true. Please share your experiences with me and readers.

Graeme Innes is a man with a smart mouth, who constantly shares what amuses him with the rest of the world. Follow him on Twitter and Facebook ágraemeinnes.

Paralympic Gold Medalist And Guide Dog Fall From Train

Bart Bunty, who won paralympic gold for Australia in down-hill skiing several years ago, fell from a train with his guide dog Chevy last Friday as the result of no “next stop announcements”.

Bart, who was travelling to the Blue Mountains for the weekend, was on an inter-urban Sydney Trains train, which did not have next stop announcements. He attempted to get off the train at Leura, where the front two carriages pull up past the front of the platform. As well as no “next stop announcements”, passengers were not advised of this safety issue. Bart and Chevy fell onto the tracks.

Luckily, neither he nor his guide dog Chevy sustained serious injury, and were assisted from the tracks by the driver and guard. Bart has a twisted ankle and knee, and Chevy has a broken harness and a serious fright.

But this was a very near miss. A serious injury could have occurred as the result of no announcements on this train. These announcements are a requirement under the Disability Discrimination Act, as was demonstrated by my court action against Railcorp several years ago. And still they are not occurring on all public transport in NSW.

In my role as Australia’s Disability Discrimination Commissioner I have called on the Premier of NSW, and the NSW Minister for Transport, to ensure immediate implementation of “next stop announcements” on all NSW public transport. I have also called for passengers to be advised, through announcements, of this and similar safety concerns.

Whenever a person who is blind or has low vision is using a large public transport vehicle, such as a train, tram or bus, we need to know where we are. We also need to be advised of significant safety hazards. This can only be done through audio announcements.

There has been improvement in the announcements made on Sydney Trains since my court case. But announcements must be made all the time, not just most of the time. And they must also be made on trams and buses, where they are currently sadly lacking. These announcements do not just benefit people who are blind or have low vision – many other passengers find them very useful, and would be safer if they occurred all the time.

I have sought urgent meetings with both the Premier and the Minister for Transport. Serious injury was avoided on this occasion, but we may not be so lucky next time.

What are your experiences on public transport – buses, trains, trams? Are the announcements adequate?

Graeme Innes is Australia’s Disability Discrimination Commissioner, and he and his guide dog Arrow are regular users of public transport throughout Australia.

Captain Grumpy

Ex-Australian cricket captain Alan Border and I have something in common. No, it’s not the inate cricket ability that he had and I dream about. It’s that, sometimes, just doing your job, or living your life, as a person with a disability, can make you grumpy.

I’m sitting in an airport gate lounge, my guide dog beside me, drinking coffee, looking at twitter, and waiting for my flight to board.
“Hi, I’m Shane,” says the ground staffer as he approaches me, “We’re ready to board you now.”

I think “Why would I want to stop what I’m doing, not finish my coffee, and exchange this spacious plastic chair for a cramped airline seat ten minutes earlier than anyone else. I say “I’m happy to board with the rest of the passengers, thanks.”

“But you’re a “special” passenger,” he says. “We want to give you more time for you and your dog to settle in.”

I think “that’s code for: we want you on and out of the way before all of the others.” I say “Thank you, I don’t need any extra time.”

“But this is a legal requirement,” he says.

I think “that’s code for: I’m now going to try to bully you.”
I say “It’s actually not, and I’m very happy hear til the flight boards, thanks Shane.”

He sighs loudly, and says “Ok, all right.” and goes away.
I think: “that’s code for: what a Captain Grumpy. And I was just trying to help.”

An hour or so later-
“Sir, we’re landing in Hobart today, and there is no aerobridge. So if you just wait til last, I’ve booked the forklift to take you off the plane.”

“But it’s just my eyes that don’t work, not my legs.” I reply.

“Well, I was just trying to help,” is the unhappy response.
“And I appreciate your help, but perhaps you should have checked with me first.”

For some blind people, this decision may have been necessary, or appreciated. Just as some people with disabilities may need or want to board first. But why not ask if that’s what we want, rather than just assume. Because of the soft bigotry of low expectations.

It happens all the time-
People who use wheelchairs are regularly discussed – in their presence – as if they were luggage.
People with disabilities travelling with family members or friends are often not talked to at all- even when the question is about them. “Can he walk down the plane aisle, or will he need the chair,” said to the friend of a man using a wheelchair.

My wife has been scolded on one flight for “allowing me” to use the “wrong” (business class) toilet.

People with disabilities are often made to wait for long periods of time. Periods of time which most customers would just not tolerate.

Why do these things happen? Because many people in the community, and thus the airline industry, have a negative or limiting view of the capability of people with disabilities. And the customer service training of airline staff – and many other service industries – on disability issues is just not adequate.

I’m very happy, at any time, for someone to offer me assistance. I’m not happy, at most times, to have the decision made for me. That’s the critical difference.

We’ll go this longer way because there’s a lift- you won’t be able to use stairs; Your dog won’t be able to go on the escalators;
Just wait here and we’ll get someone to push your wheelchair;
We want to give you special treatment, so we’re taking you onto the aircraft first, and leaving you to get off last.

When people just assume that women will interrupt their career to have children, or won’t be interested in a more senior role, women rightly get annoyed.
When people do not give job applicants with non-anglo names an interview, those applicants rightly get annoyed.
But when people assume that if you have a disability you won’t be able to do something, we’re just supposed to smile and say “thank you for patronising me.”

So, if I’m being Captain Grumpy, perhaps consider your assumptions, rather than my manners.

Graeme Innes is a disability advocate and cricket tragic, and does a fair imitation of an Alan Border media interview if negative assumptions are made about him as a result of his disability.