Tag: guide dogs nsw

What’s in a (doggy) name?

What’s in a (doggy) name?

Or why Qantas doesn’t need to know my handle

Hey peeps.

As you know, the Old Dude flies a lot. And of course, I tag along (we’re in Perth at the moment).

It’s cool. I wriggle in under the seat next to him, and there are always crumbs to clean up. I also get lots of admiration from the other passengers and airline staff, which of course I try not to notice. After all, I’m working and it’s not good for me to be distracted.

I wish they wouldn’t try to pat me and talk to me though. I’m trying to work dudes. Take a chill pill and let me do my job.

So, Qantas have introduced a new policy for assistance animals. And they want to know stuff which is — well — pretty in your face. Not the sort of stuff a young female dog likes to reveal.

First, they want to know where I was trained. I wonder if they ask the other passengers what school they went to. So, I tell them Guide Dogs NSW. And the Old Dude puts it in his Frequent Flyer profile — don’t want to have to answer this stuff every time we book. We have lives, you know.

Next they want my length. When you flew last, did they ask you how tall you are? No way. But 60cm goes in the profile — not including my beautiful tail of course.

Next they want my weight. Now come on. Personal as. And I’m a Labrador — you know we enjoy the odd snack or 30. And I see some pretty heavy dudes getting on those planes — not to mention the ones who are carrying a few extra kilos. Do they ask you your weight, or weigh your luggage? Come on Qantas, get a grip. Yet again we’ve chosen not to rock the boat — so we’ve put 30kg in the profile. Well that’s close enough, right. And it’s usually on the mark — unless I go for a big chew-out.

But then their last question for me crosses a line. They want to know my name. And I know what will happen if I tell them. They will put it in the flight manifest, and every flight attendant will think it’s ok to talk to me and distract me.

I’m trying to work dudes!

Well it’s not ok. I have a job to do. And if I don’t do it properly then the Old Dude is not safe. So, distraction, and using my name, is seriously uncool. I bet Qantas didn’t consult any dog handlers before they introduced this question.

But again, the Old Dude has come to the rescue with another one of his bright ideas. He has them occasionally, although don’t tell him that or it will go to his head.

We put his name, Graeme, down as mine. So, when those sneaky distractors think they’re talking to me they’ll just be talking to the hand. And he’ll answer them, which is the way it should be. Humans should talk to him, not to me. I’ve got work to do.

Job done. And I’ll just get on with my work. And the occasional crumb on the floor of course.

Tricked you, Qantas.

See ya peeps.

You Start Monday

For anyone who is unemployed, the words “You start on Monday” are very powerful. For someone like me, who is blind or vision impaired, these words have an even greater significance.

I walked out of Sydney University and the College Of Law with a glint of triumph in my eye. I had the qualifications required to do what I had wanted to do since I was fourteen – be a lawyer.

I spent the next twelve months at about thirty interviews for jobs I did not get. This was because employers did not believe that a blind person could operate as a lawyer, no matter how much I told them that I could. I never heard those words I longed for.

These misconceptions or myths among employers are still very common. Research indicates that we are four times as likely to be unemployed as a person who can see.

I finally took a job as a clerical assistant, the lowest level in the NSW public service. Part of my work involved answering the phone, and telling people the winning lotto numbers. 12

You really need a law degree for that! I was made redundant by an answering machine.

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Today is International White Cane Day, a day to celebrate the independence of people who are blind or vision impaired.

One of the ways in which that independence is achieved and maintained is having a job. But with one-third to half of us out of work, that independence is harder to maintain.

Let’s bust some of those employer myths.

We can access the majority of documents and programs used in a workplace, including emails. We use software which reads content on a computer screen out loud, magnification software that enlarges text on the screen, or a braille display. The government’s Australian Employment Assistance fund pays for such technology.

While technology gives us the independence to read and write, training with a provider like Guide Dogs gives us the skills to find our way around a workplace safely on our own. Such training also allows us to travel safely to and from work.

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Employers have a duty of care to all employees to make the workplace safe. Simple things like ensuring hallways and pathways are obstacle free creates a safer workplace for all employees, including us.

We stay in jobs longer, take less sick leave, and make fewer workers compensation claims. Guide Dogs provides free work place appraisals to help employers to identify and provide solutions to potential risks and hazards.

We are very independent. Although we don’t drive, we use mobility aids like long canes or Guide Dogs.

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We catch public transport, taxis (which are often subsidised), or travel by foot using a talking GPS.

You may not be sure that we can do the job. Talk to us about any concerns you may have. We can work together to find solutions.

Your attitude is the key. I finally found someone who gave me a chance to be a lawyer, and it changed my life.

Graeme Innes is the spokesperson for Guide Dog NSW ACT’s “have cane am able to work” campaign being launched today, International White Cane day. He is Australia’s former Disability Discrimination Commissioner, and the Chair of the Attitude Australia Foundation.

(This article was originally published in the Australian Financial review).

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